Help Center

To shop on Charzoo.com, simply browse through our categories or use the search bar to find products. Once you’ve found an item you like, select the size and quantity, then click "Add to Cart." When you're ready to check out, click on the cart icon to complete your purchase.

Once an order is placed, it is processed quickly to ensure prompt shipping. Unfortunately, we cannot guarantee that changes or cancellations can be made once the order has been confirmed. If you need assistance, please contact us immediately at Jared.s.allen2@gmail.com.

Currently, we do not offer gift cards, but we are considering adding this feature in the future. Please check back with us later for updates.

We accept a variety of payment methods, including:

Major credit and debit cards (Visa, MasterCard, American Express)

PayPal

Other payment methods may be available at checkout.

Yes, we use SSL encryption technology to ensure that your payment details are securely transmitted and stored. Your privacy and security are our top priority.

Currently, we only accept one payment method per order. If you'd like to split the payment, please contact customer service for assistance at Jared.s.allen2@gmail.com.

Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your package on the shipping carrier's website.

If you need to update your shipping address, please contact us within 24 hours of placing your order, and we will try to accommodate the change. After this time, we cannot guarantee the address change.

If your order is delayed, please check the tracking number to get the latest updates. If the package is still unaccounted for, please contact us, and we will help you resolve the issue.v