Privacy Policy

Privacy Policy 🔒

At Charzoo, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit Charzoo.com.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect 🛍️

When you visit or make a purchase on Charzoo.com, we collect the following types of information:

Personal Information

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (Credit/Debit card details)

This information is required to process your orders, communicate with you about your purchases, and improve your overall shopping experience.

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited on our website
  • Time spent on the website

This information helps us improve our website and understand how visitors are interacting with it.

2. How We Use Your Information 📧

We use the personal information we collect to:

  • Process and fulfill your orders (including sending confirmation and shipping details).
  • Improve customer service by responding to your inquiries and providing support.
  • Personalize your shopping experience by tailoring our content to your preferences.
  • Send promotional emails (if you have opted in) regarding new products, offers, and other updates. You can unsubscribe from these emails at any time.
  • Monitor and analyze website usage to improve site functionality and enhance user experience.

3. How We Protect Your Information 🛡️

We take the security of your personal information seriously. To protect your data:

  • We use SSL encryption (Secure Sockets Layer) to secure sensitive information during transmission.
  • We follow industry standards for the storage and processing of personal data.
  • We limit access to your personal information to employees or third-party service providers who need it to perform necessary tasks (e.g., processing payments or shipping orders).

While we take steps to protect your information, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal data.

4. Sharing Your Information 📤

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third parties in the following cases:

  • Service Providers: We may share your data with trusted third-party companies who help us operate our website, process payments, and fulfill orders (e.g., payment processors, shipping carriers).
  • Legal Requirements: If required by law, we may disclose your information to comply with legal processes, regulations, or to protect our rights.
  • Business Transfers: If Charzoo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and the choices available to you.

5. Cookies 🍪

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and help us:

  • Remember your preferences and settings.
  • Analyze website traffic and trends.
  • Provide personalized content and advertisements.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the website.

6. Your Rights and Choices ✨

As a customer, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we have on file for you.
  • Correction: You can request to correct or update your personal information.
  • Deletion: You can request to delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

To exercise these rights, please contact us at Jared.s.allen2@gmail.com.

7. Third-Party Links 🔗

Our website may contain links to third-party websites. These third-party sites are not operated or controlled by Charzoo, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy 🚸

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy 📜

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us 📞

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: Jared.s.allen2@gmail.com